Repair / Maintenance

Need to send your device to Renfert for repair or maintenance? We will of course collect your device and will be happy to arrange a loan unit for you.

Use our myRenfert service portal to notify us of your service case safely and conveniently!

Within the myRenfert customer portal you can securely and conveniently report your repair and maintenance requests, in addition it provides access to various services, including downloads of manuals, spare part lists, service videos, and FAQs. 

Find out more and access myRenfert (For requests outside of USA or Canada)

For US or Canada service requests, please email support@renfertusa.com

Please send in the complete device. The required technical inspection for troubleshooting is not possible with incomplete devices.